What is the return policy?

15 September 2015

If a customer is a consumer (a natural person, meaning the beneficiary undertaking E-learning in an individual capacity and at his/her own expense) within a EU member state, Switzerland or Liechtenstein, you may withdrawal the contract under the following conditions:
You have the right to withdraw from this contract within 14 days without giving any reason.
The period of withdrawal will expire after 14 days from the day on which the contract is concluded.
 In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement before the 14 day deadline has expired. 
Effects of withdrawal:
If you withdraw from this contract, we shall reimburse to you all payments received from you, within 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as he used for the initial transaction, unless he has expressly agreed otherwise. In any event, you will bear the costs as a result of such reimbursement, the costs of withdrawal amount to at least EUR 55. 
If you have (partially)consumed the services provided by the contract we only have to reimburse you after proportion of the unconsumed share.